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Browser:
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PC Setup:
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- Processing speed of 1Ghz or higher
- Monitor resolution set at 1024x768 or higher
- Windows 2000/XP
256MB of RAM
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- Processing speed of 500Mhz or higher
- Monitor resolution set at 1024x768 or higher
- Windows 98SE/ME 128MB of RAM or, Windows 2000/XP; 256MB of RAM
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Internet Connection:
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56Kbps or higher
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56Kbps or higher
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Software:
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No download or installation required
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*AOL users: AOL users can connect to the Internet with AOL, but must use Internet Explorer v5.0 or higher to access FOREX.com's trading system.
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Support Tips
Click here for a full list of Technical FAQs.
To check which version of Internet
Explorer (IE) you are currently using: From your web browser,
click on the 'Help' tab from the top navigation (above your tool
bar) and click on "About Internet Explorer" A small
window will appear and the first line should tell you what version
you are running.
To download the latest version
of IE (it's free!): click http://www.microsoft.com/ie
To check or change your monitor
resolution: Click the "Start" button on your
desktop, choose "Settings", select "Control Panel",
double click "Display", and select the "Settings"
tab. Depending on which Windows operating system you have, an
area of the screen before you will be labeled as the "Screen
Area" (Windows 98, 2000, or XP), "Desktop Area"
(Windows 95 or NT), or "Display Area". Within that area
of the screen, move the slider bar to read "1024 by 768 pixels".
Windows 95, 98, 2000, XP users: Click on the "Apply"
button. A dialog box will pop up indicating that Windows will
now apply the new desktop settings, but if the settings do not
appear correct, the original settings will be automatically restored
in 15 seconds. Follow the instructions displayed.
Windows NT users: Click on
the "Test" button. It is critical that Windows NT users
perform this test before proceeding. A dialog box will pop up
indicating that Windows will now test the new "mode".
A test picture will appear and disappear. A new dialog box saying,
"Did you see the test bitmap correctly?" appears. Follow
the instructions displayed.
Macintosh users: Click here for more information.
Please note: If you cannot
set your resolution to at least 1024 x 768, although you will
be able to access the functionality of the FOREX.com trading system,
the screen shown within your browser will not look the same as
the screen shown on the first page of the User Guide. Furthermore,
the lower your resolution is set, the more difficulty you will
experience in using various parts of the trading system screen.
Accessing through a firewall:
If you are using the FOREX.com trading system within a company
network, please contact your technical support staff. If you are
using the trading system from within a small business office or
home, please contact your ISP's technical support staff. In either
case, please request that the following ports be opened:
FOREXTrader
| Protocol |
Address |
Port |
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| TCP |
67.151.132.41
67.151.132.65 |
1999, 3020 |
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| TCP |
67.151.132.45 |
2020 |
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| TCP |
206.161.164.238 |
1000 |
FOREXTrader.web
| Protocol |
Address |
Port |
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| TCP |
67.151.132.41
67.151.132.65 |
900, 3020 |
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| TCP |
206.161.164.238 |
1000 |
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